Two Cornish restaurants have accused a group of customers of fleeing without paying their hefty bills within days of each other. The Reef and Beef restaurant in St Ives and Lewinnick Lodge in Newquay have both shared CCTV footage of what they believe to be the same culprits, alleging they left without paying their bills.
Marina Efros, the manager of the Reef and Beef restaurant, expressed her anger on the restaurant’s Facebook page, posting a series of photos of the alleged culprits. She explained that the group, comprising four adults and three children, arrived at the restaurant on Friday July 12 shortly before 7pm but allegedly fled without paying their £220 bill.
According to Marina, the group’s strategy was to let the women leave first with the children. One of the men was caught on CCTV using the emergency exit to escape.
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She said: “The other man remained at the table, pretending to be on his phone. We thought he was coming to the bar to pay, but instead he ran away. Be aware of these tactics and stay vigilant. Share this post to prevent similar incidents in our community.”
The incident happened two days before a similar dinner dash at Lewinnick Lodge, which offers stunning views of Newquay Bay and Fistral Beaches from its perch atop the Pentire Peninsula, reports Cornwall Live.
The hotel and restaurant have released CCTV footage that appears to show the same group of seven diners in question. The Lewinnick Lodge, on its Facebook page, shared a photo with the following caption: “If you know these two gentlemen, can you please tell them that they still have to pay their bill. We are having a family dinner with seven people and children. They asked for the bill and then left without paying.”
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These posts have generated hundreds of comments, many of which suggest that, given the current financial pressure on the hospitality industry, hotels and restaurants should consider asking customers for advance payment or a valid credit card.
Heather Tosh said: “I would say that in the current climate of excessive costs for establishments, they should all require payment at the time of ordering. That would put an end to this horrible behaviour. I am truly sorry that this has happened to you.”
Michele Formby agreed and said: “I think a deposit is still required for a table now where I live. Ask them to take out a card to charge to make sure it’s legitimate or just pay before you eat is better.”
Gem Gem Kemp pointed out that the problem extends beyond restaurants, noting: “We even accept prepayment in my salon now. Too many people make fun of me.”
Sarah Newbury suggested a proactive approach: “As soon as they’ve ordered their starters, main course and drinks, take full payment at that point. Before anything has been served. Real, honest customers wouldn’t bother at all.”
The restaurants involved have reported the incidents to Devon and Cornwall Police. Further information can be provided to the authorities by quoting crime reference number 50240173051.