‘Tourists want to spend’: shoppers in London share views the mini-budget | Mini budget 2022

As shoppers descended on London’s Oxford Street in black cabs or by foot to patronize the city’s high-end shops on Friday, a massive sign affixed to Selfridges towered overhead: “Let’s change the way we shop”.

The change, however, may be somewhat different than intended. Soon, the area could be the beneficiary of two plans announced by the chancellor, Kwasi Kwarteng, on Friday: the return of duty-free shopping to the high street and the scrapping of the 45% income tax band.

Rita Walters welcomed the government’s decision to scrap the 45% tax bracket. Photograph: Antonio Zazueta Olmos/The Guardian

Trailing out of Selfridges with the unmistakable yellow bag dangling from the crook of her arm, Rita Waters, 66, welcomed Kwarteng’s mini-budget. While the VAT tax change won’t alter her shopping habits as a British citizen, she felt positive about the decision to scrap the additional tax on those whose annual income is more than £150,000.

“And it will filter down,” said Waters, who is retired. “It will filter down to the people who don’t pay tax but maybe they have more money in their pocket than the Treasury.”

As a lifelong Conservative voter, she said the budget will give her more to spend and give to food banks. “And hope the other people will as well,” she added.

While praising other changes, such as stamp duty, she wishes there had been a larger windfall tax on energy companies.

“Give them a chance,” she said of the government’s fiscal plans. “Give them a chance.”

Few heads turned on Oxford street as Theresa Cladney and Angelique Joseph discarded their shoe boxes, stamping until the cardboard was small enough to fit into the rubbish bin outside Selfridges.

Theresa Cladney, centre, wants the duty free process to be easier, like it is in the US.
Theresa Cladney, centre, wants the duty free process to be easier, like it is in the US. Photograph: Antonio Zazueta Olmos/The Guardian

Like many international travelers visiting London’s high streets, the shoe designers hailing from the Midwest will soon find shopping in Britain is going to cost them less than before.

“I think it would be great, as long as you don’t have to do the hassle of the process,” said Cladney, recalling hours wasted at airports for returns less than she expected.

“If it was an easy process, like it is in the United States to where, that day you just don’t get taxed, and you don’t have to do anything. It’s all about convenience,” she added. “Since everything’s going up. It’d be nice to see something come down a little bit.”

Kwarteng intends to digitize the new system, ending the old pen-and-paper format.

The re-introduction of a tax-free shopping scheme, previously abolished in 2021 after Brexit, will enable tourists to get a refund on VAT on goods bought on the high street, at airports and other departure points and exported from the UK in their personal baggage.

The move, which will cost almost £1.3bn in 2024-25, comes as the pound plummets to new lows against foreign currencies, and the country battles its highest inflation rates in four decades.

Nouria Hafid says the change will yield larger returns for businesses and employee salaries.
Nouria Hafid says the change will yield larger returns for businesses and employee salaries. Photograph: Antonio Zazueta Olmos/The Guardian

For Nouria Hafid, who has worked for years on Bond Street selling high-end jewellery, the change will not only yield larger returns for the business, but also employee salaries – which are commission based.

“I think it will be really good, because to be honest tourists are back in London after Covid, they’re here, they have money and they want to spend,” said Hafid, 32, who has seen an increase in clientele from the US, China, and existing Middle Eastern clientele in London.

“All the luxury comes from foreigners traveling here,” added Hafid, who in the past has experienced a loss of customers traveling to France and elsewhere for VAT-free shopping.

“We had to mark down prices on our products a little bit to be able to play with the market, but still, it’s not good enough. We are losing money for that.”

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