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Cleveland Clinic, Palantir forge AI pact to improve patient flow

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Dive Brief:

  • The Cleveland Clinic has signed a 10-year agreement with Palantir Technologies focused on use of the software company’s artificial intelligence technology to manage patient flows at the hospital system, the two organizations confirmed to Healthcare Dive in separate emails. Financial terms of the partnership were not disclosed.
  • Palantir’s software aims to help Cleveland Clinic analyze its data to predict patient supply and demand and match patient flows with workforce scheduling, Palantir Chief Operating Officer Shyam Sankar said in a Fox Business interview.
  • The collaboration between the software maker and the Cleveland Clinic will create a virtual command center that can improve patient flow management by bringing together patient data, necessary clinical procedures and available resources, Sankar told the news program.

Dive Insight:

Staffing shortages at hospitals threaten to delay patient care. Hospital operators report longer lengths of stay and difficulties discharging patients even as inpatient admissions have declined.

Palantir’s software can help increase capacity in healthcare, Sankar said. 

A backlog of procedures built up during the pandemic is stressing healthcare systems now, affecting labor resources and care delivery, he said. Using the company’s AI models, capacity projections can be provided for weeks ahead, the COO said.

The software can help plan what will happen in the future as well as how to react to what hospitals cannot plan for, like emergency department patients, he said.

Palantir’s technology also incorporates data protection with access control to safeguard patient information, Sankar said.

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